More Than Tech-Enabled  
Tech-Owned by CX Experts

At XtendOps, we build AI-powered customer experience solutions the only way that makes sense — with the people who power the experience.

By involving CX agents at every step, from design to deployment, we create technology that integrates seamlessly into workflows, drives real results, and outperforms what traditional BPOs or tech companies can achieve on their own.

From logic to interface, every decision is shaped by our CX Architects — real agents who know what slows things down, what speeds things up, and what customers actually need.This is how we turn frontline insights into real product advantages — and why our AI doesn’t just support customer service teams… it unlocks them.

Everything You Need
to Make AI Actually Work

This isn’t just another AI layer.
It’s a Full-Stack Platform built by people who live in the Ops - connecting Tech, Teams, and execution so AI stops being potential and starts being impact.
AI BUILDER

A powerful no-code interface
designed for simplicity

Build, deploy, and refine Smart Agents effortlessly—enabling automation, streamlining workflows, and enhancing CX without technical complexity.

Smart Agents

Your AI-powered workforce

Smart Agents are specialized AI-powered assistants designed to handle defined use cases—automating workflows, optimizing processes, and delivering real impact.

CO-PILOT

Boosting the performance of
frontline agents

Co-Pilot is a real-time AI assistant that sits alongside your agents, surfacing the best answers, responses, and next steps—so they can resolve issues faster and stay on script, every time

VoC

Turn every customer interaction
into a source of insight.

VoC captures and analyzes every customer interaction, turning raw feedback into real-time insights your team can act on.

AI OPS

The missing link between AI implementation and results

AI Ops teams bridge the gap between AI potential and real-world impact—fine-tuning automation, accelerating efficiency, and guaranteeing ongoing quality.

AI TRUST & SAFETY

Keeping AI
accountable

Guardrails

Keep AI under control. Our built-in safeguards ensure responsible automation, preventing errors and maintaining quality across every interaction.

Private Personal Information

Your data, your rules. Our AI respects privacy, keeping sensitive customer information secure while enhancing efficiency and personalization.

Private Cloud

Total control, maximum security. Deploy AI on your private cloud or on-prem infrastructure, ensuring compliance and performance on your terms.

SOC2 & GDPR Compliant

Enterprise-grade security, built in. Our platform meets the highest compliance standards, so you can scale AI with confidence — no risks, no compromises.

INTEGRATIONS

Instant compatibility with the tools you already use.

Ready to Rethink
How You Run CX?

We get it — the old way isn’t cutting it anymore.
Let’s explore what your next CX model could look like: leaner, smarter, and built to deliver results you can actually feel.